Instructions on Withdrawal from the Sales Contract
(information regarding the exercise of the right of withdrawal from the sales contract)
Right of Withdrawal
Please be informed that you have the right to withdraw from this contract within 14 days without giving any reason.
The withdrawal period will expire after 14 days from the day:
- on which you acquire, or a third party other than the carrier and indicated by you acquires, physical possession of the goods, or the last of the goods if the contract related to the transfer of ownership of multiple goods delivered separately, or the last lot or piece if the contract related to the transfer of ownership of goods delivered in lots or pieces;
- on which a third party other than the carrier and indicated by you acquires physical possession of the goods, or the last of the goods if the contract related to the transfer of ownership of multiple goods delivered separately, or the last lot or piece if the contract related to the transfer of ownership of goods delivered in lots or pieces.
To exercise the right of withdrawal, you must inform PBTO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Stanisława Wyspiańskiego 13, 43-400 Cieszyn, email: hello@enchantedproducts.eu, BDO 000586594, of your decision to withdraw from this contract by an unequivocal statement (e.g., a letter sent by post or e-mail).
You may use the model withdrawal form, but it is not obligatory.
To meet the withdrawal deadline, it is sufficient for you to send your communication concerning your exercise of the right of withdrawal before the withdrawal period has expired.
Effects of Withdrawal
If you withdraw from this contract, we shall reimburse to you all payments received from you, including the costs of delivery (with the exception of the supplementary costs resulting from your choice of a type of delivery other than the least expensive type of standard delivery offered by us), without undue delay and in any event not later than 14 days from the day on which we are informed about your decision to withdraw from this contract. We will carry out such reimbursement using the same means of payment as you used for the initial transaction, unless you have expressly agreed otherwise; in any event, you will not incur any fees as a result of such reimbursement.
We may withhold reimbursement until we have received the goods back or you have supplied evidence of having sent back the goods, whichever is the earliest, in the case of a sales contract.
In the event that the contract concerned the purchase of goods, please send back or hand over the goods to the following address:
PBTO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ
ul. Kościuszki 33
43-400 Cieszyn, Poland
e-mail: hello@enchantedproducts.eu
without undue delay and in any event not later than 14 days from the day on which you communicate your withdrawal from this contract to us. The deadline is met if you send back the goods before the period of 14 days has expired.
You will have to bear the direct cost of returning the goods.
You are only liable for any diminished value of the goods resulting from the handling other than what is necessary to establish the nature, characteristics, and functioning of the goods.