PRIVACY POLICY

version effective as of 20.04.2026

WHAT IS THE PRIVACY POLICY?

We would like to introduce you to the details of how we process your personal data to give you full knowledge and comfort in using our website.

We make special efforts to protect your privacy and the information you provide to us. We apply appropriate technical and organizational measures, including SSL encryption.

Who is the administrator of the website?

The administrator of the website is PBTO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ with its registered office in Cieszyn at ul. Stanisława Wyspiańskiego 13, 43-400 Cieszyn, KRS 0000646280, NIP 5482677576, REGON 365828259, BDO 000586594, share capital 20,000.00 PLN.

PERSONAL DATA

Legal basis for data processing

Personal data is processed in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council (GDPR) and the Personal Data Protection Act of May 10, 2018.

Who is the administrator of your personal data?

The administrator of your personal data is PBTO SPÓŁKA Z OGRANICZONĄ ODPOWIEDZIALNOŚCIĄ, ul. Stanisława Wyspiańskiego 13, 43-400 Cieszyn, e-mail: hello@enchantedproducts.eu.

Regarding personal data, you can contact us via:

• e-mail: hello@enchantedproducts.eu
• traditional mail: ul. Stanisława Wyspiańskiego 13, 43-400 Cieszyn

PURPOSES AND GROUNDS FOR DATA PROCESSING

We process your personal data specifically for the purpose of:

• concluding and performing a sales contract,
• maintaining a customer account,
• handling the contact form,
• fulfilling accounting and tax obligations,
• establishing and pursuing claims,
• analyzing website traffic and direct marketing.

The purpose of processing the Buyer's data by the Seller, provided by the Buyer in connection with purchases in the Store, is the fulfillment of orders.

The basis for processing personal data is:

• the sales contract or actions taken at the Buyer's request leading to its conclusion (Art. 6(1)(b) GDPR),
• a legal obligation incumbent on the Seller related to accounting (Art. 6(1)(c) GDPR),
• the legally justified interest of the Seller, consisting of processing data to establish, pursue, or defend potential claims (Art. 6(1)(f) GDPR).

Data is stored for the period necessary to achieve the purpose of processing or until the statute of limitations for claims expires.

DATA RECIPIENTS

Data may be transferred to entities processing it on our behalf, including accounting firms, hosting companies, payment operators, courier companies, and providers of analytical and marketing tools.

The entity providing online payment services for fast transfers is Autopay S.A.

TRANSFER OF DATA OUTSIDE THE EEA

In connection with the use of Google and Meta Platforms tools, data may be transferred to the USA in accordance with the principles of the EU-US Data Privacy Framework.

RIGHTS OF THE DATA SUBJECT

You have the right to:

• access your data,
• rectify it,
• delete it,
• limit processing,
• object to processing,
• data portability,
• withdraw consent (if processing is based on it).

To exercise your rights, please contact us at: hello@enchantedproducts.eu.

You also have the right to lodge a complaint with the President of the Personal Data Protection Office (PUODO).

COOKIES

The website uses cookies to ensure the proper functioning of the service, analyze traffic, and conduct marketing activities.

The user can independently manage cookie settings in their web browser.

External Tools

We use tools including:

• Google Analytics
• Google Ads
• Meta (Facebook Pixel)
• YouTube

Details regarding the data processing rules by these entities are available in their respective privacy policies.

Security Measures

We apply appropriate technical and organizational measures to ensure the protection of the processed personal data.

Contact:
PBTO Sp. z o.o.
ul. Stanisława Wyspiańskiego 13
43-400 Cieszyn, Poland
e-mail: hello@enchantedproducts.eu